Your Privacy, Our Priority

1. Introduction

Harmony Yoga Studio, located at 67 King Street, Manchester, M2 4PD, United Kingdom, is dedicated to protecting your privacy. This policy explains our approach to any personal data that we may collect from you or that you provide to us. By using our services, you agree to the terms of this Privacy Policy. We adhere to the General Data Protection Regulation (GDPR) and the UK Data Protection Act.

Our commitment extends to ensuring your data is handled responsibly, securely, and in full compliance with legal requirements. We regularly review our policies to ensure they reflect best practices and current legislation.

2. What Information We Collect

We collect various types of information to provide and improve our services. This includes:

• Personal Identifiable Information (PII): This includes your name, address, email address ([email protected]), phone number (+44 161 456 7890), date of birth, and payment information. We collect this when you register for classes, memberships, or workshops.
• Health Information: For your safety and to tailor our yoga practice effectively, we may ask for information about your health conditions or injuries. This is always collected with your explicit consent.
• Usage Data: Information about how you access and use our website and services, such as IP address, browser type, pages visited, and time spent on pages.
• Communication Data: Records of your communications with us, including emails and phone calls.

We only collect data that is necessary for the provision of our services and with your explicit consent where required. You have the right to refuse to provide certain information, though this may impact our ability to offer you certain services.

3. How We Use Your Information

Your information is used for several purposes, including:

• Service Provision: To manage your bookings, memberships, and participation in classes and workshops.
• Communication: To send you important updates, newsletters, marketing communications (with your consent), and respond to your inquiries.
• Personalization: To tailor our services and content to your preferences and needs, especially concerning health information relevant to your yoga practice.
• Improvement: To analyze usage patterns and feedback to enhance our website, services, and overall customer experience.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

We process your personal data based on legitimate interests, contractual necessity, or your explicit consent. We ensure that our processing activities are fair, lawful, and transparent.

4. Data Sharing and Disclosure

We are committed to keeping your personal data confidential. We do not sell, rent, or trade your personal information with third parties for their marketing purposes. We may share your information in limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., payment processors, booking systems, IT support). These providers are contractually bound to protect your data and only use it for the purposes we specify.
• Legal Requirements: If required by law, court order, or governmental regulation.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the assets.

Any sharing of your data is done with strict safeguards in place to protect your privacy. We conduct due diligence on all third-party partners to ensure they meet our data protection standards.

5. Data Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest.
• Access controls and authentication procedures.
• Regular security audits and vulnerability assessments.
• Staff training on data protection best practices.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to enhance our security protocols.

6. Your Rights

Under GDPR and UK data protection law, you have several rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete data.
• Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data, subject to certain legal obligations.
• Right to Restrict Processing: You can request that we limit the way we use your data.
• Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your data, particularly for direct marketing purposes.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, as required by law.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device.

• Essential Cookies: Necessary for the website to function correctly.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to deliver relevant advertisements.

You can manage your cookie preferences through your browser settings or by visiting our Cookie Policy page for more detailed information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes signifies your acceptance of the updated policy.